What kind of moving help do you need?

Decide who handles transportation

If you want the movers to bring the truck and take your belongings to the next address, request a move with transportation. If you have rented a truck or booked a container, ask for loading or unloading help.

Be clear about both ends. A crew booked to load your rental truck is a different booking from a crew waiting to unload it at the destination.

For a home move, list the work before and after the drive

You may be ready to pack every box yourself but need help taking apart beds. Or you may want help packing the kitchen as well as moving the furniture. Identify those tasks before requesting prices.

• Packing: which rooms, which fragile items and who supplies boxes.
• Furniture: pieces that need disassembly, reassembly or a closer look.
• Access: stairs, elevators, parking and any building restrictions.

For an office, include the furniture that has to come apart

Count workstations as well as boxes. Cubicles, conference tables and modular desks can involve disassembly and reassembly. Send photos or model information so the mover can review the work.

Give each workstation a destination label that matches the new floor plan. Arrange computer disconnection and reconnection with your IT team, and identify any working hours or building access limits.

For a long-distance move, check delivery arrangements

Provide the pickup address, destination and the dates each building is available. Ask whether delivery has a firm date or a window, who will transport the belongings, and how you will receive updates.

If you need furniture before everything else arrives, mention it while planning. Keep medication, documents and belongings you need during the trip with you.